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White screen on remote desktop connection mac
White screen on remote desktop connection mac









I believe the session broker role was set up on one of the terminal servers in order to save cost.įortunately, other than the issue mentioned above, we aren't experiencing any problems with this configuration. If the host was also the broker, we'd have major issues.Yes, both servers are in the same farm and everything else seems to be configured correctly. I also separated the broker and gateway from the hosts because there were instances I had to take a host down for maintenance. I was an administrator of a cloud-hosted RDS farm with 3 hosts and never had this problem with Macs. Are they in the same farm/collection? Is everything correctly configured in the RDP profile in Microsoft Remote Desktop? They should never be able to log into another host in the same farm with a broker. The session broker should be the load balancer and directing where the sessions should go. So my questions are, why is this occurring? Is there a way to fix it? Or, would it be possible to stop the MRD client on Macs from trying to reconnect users to their existing sessions after they are disconnected? I know there's a way to do this in the Windows client (by unticking 'Reconnect if connection is dropped'), but I haven't been able to find a similar setting in the Mac version. This issue does not occur if users connect to the terminal servers using their public IPs or if they close the session and attempt to reconnect using the domain name. This is how they end up with two sessions, one on each terminal server. Upon entering their login credentials, users are logged on the other server. Unfortunately, MRD often seems to fail to 'negotiate credentials' as it lands users on the login page.

  • Followed by: " Negotiating credentials.".
  • "Connection to the remote PC was lost.
  • white screen on remote desktop connection mac

    Upon waking up from sleep, MRD attempts to reconnect to the terminal server. The issue occurs if a user's Macbook goes to sleep. Users connect to the farm using a domain name.Load balancing is achieved through DNS round robin.Our setup comprises of two terminal servers in a farm (running Win Server 2008 R2), let's call them S1 and S2.

    white screen on remote desktop connection mac

    This issue only occurs for users that are connecting from Macbooks - they are using Microsoft Remote Desktop for Mac.











    White screen on remote desktop connection mac